Correctly configuring your computers and networks is a good way to get the most out of your complete system. This is especially true if you are running a small business.

Networking helps you to control and manage all  the operations of a small business – such as communication, data transfer, and storage – more easily.



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Correctly Configure

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Tip 1 - 10 Keyboard Shortcuts everyone should know.

Technical Glossary

of Terms


Data stored in a small text file by a website, either for storing a user website preferences or to track the users browsing behaviour - normally for marketing purposes.


Stands for Uniform Resource Locator, and describes the makeup of a web address and its protocol (http:).


Bandwidth refers to how much data you can send through a network or modem connection. It is usually measured in bits per second, or "bps."

MAC Address

Stands for "Media Access Control Address". A MAC address is a hardware identification number that uniquely identifies each device on a network. The MAC address is manufactured into every network device.


Basic Input/Output System, A program built into every PC for setting up very basic things, like how many hard and floppy disks you have and what type they are. The Bios is the first thing that loads when you start your PC.


Digital Subscriber Line. A method of connecting to the Internet via a phone line

Using keyboard shortcuts can greatly increase your productivity and reduce repetition e.g. highlighting text with the keyboard and pressing Ctrl + C is much quicker than moving your hand from the keyboard, moving it to the mouse and then highlighting the text, clicking copy from the file menu, and then putting your hand back on the keyboard. Below are 10 keyboard shortcuts we recommend.

Ctrl + C or Ctrl + Insert

Copy the highlighted text or selected item.

Ctrl + V or Shift + Insert

Paste the text or object that's in the clipboard.

Ctrl + Z and Ctrl + Y

Undo any change e.g. if you cut text, pressing this will undo it. This can also often be pressed multiple times to undo multiple changes. Pressing Ctrl + Y would redo the undo.

Ctrl + F

Open the Find in any program. This includes your Internet browser to find text on the current page.

Alt + Tab or Alt + Esc

Quickly switch between open programs moving forward.

Mini Tip: Press Ctrl + Tab to switch between tabs in a program.

Mini Tip: Adding the Shift key to Alt + Tab or Ctrl + Tab will move backwards, e.g. if you are pressing Alt + Tab and pass the program you want to switch to, press Alt + Shift + Tab to move backwards to that program.

Mini Tip: Windows Vista and 7 users can also press the Windows Key + Tab to switch through open programs in a full screenshot of the Window.

Ctrl + Back space and Ctrl + Left or Right arrow

Pressing Ctrl + Backspace will delete a full word at a time instead of a single character.

Holding down the
Ctrl key while pressing the left or right arrow moves the cursor one word at a time instead of one character at a time. If you wanted to highlight one word at a time you can hold down Ctrl + Shift and then press the left or right arrow key to move one word at a time in that direction while highlighting each word.

Ctrl + S

While working on a document or other file in almost every program pressing Ctrl + S will save that file. You should use this shortcut key frequently, anytime you're working on anything important.

Ctrl + Home or Ctrl + End

Move the cursor to the beginning or end of a document.

Ctrl + P

Print the page being viewed e.g. the document in Microsoft Word or the web page in your Internet browser.

Page Up, Space bar, and Page Down

Pressing either the page up or page down key will move that page one page at a time in that direction. When browsing the Internet pressing the space bar will also move the page down one page at a time. If you press Shift and the Space bar the page will go up a page at a time.